Shipping Policy

Last updated: 19 July 2026

1. Where we ship

We currently ship across India only.

2. Dispatch timelines

Because every case is made to order, dispatch happens after a short production window rather than instantly:

• In-stock designs: estimated delivery in 5–10 days from order confirmation.
• Made fresh to order: estimated delivery in 15–20 days from order confirmation, since the blank case has to be sourced and printed first.

These are estimates, not guarantees — occasional delays can occur due to courier network conditions, weather, or regional disruptions outside our control.

3. Shipping charges

Any shipping charges applicable to your order are shown at checkout before you pay, along with the final total.

4. Tracking

Once your order is dispatched, you’ll receive an email with your courier partner and tracking details. Signed-in customers can also track orders anytime from Account → Owl Post.

5. Delivery attempts & address accuracy

Please double-check your delivery address and phone number at checkout — our courier partners typically make multiple delivery attempts, but orders undeliverable due to an incorrect address may be returned to us, and re-shipping charges may apply.

6. Lost or delayed shipments

If your order hasn’t arrived within the estimated window, contact us at og@acciocase.storewith your order number and we’ll investigate with the courier partner on your behalf.

7. Contact us